Our Services
Comprehensive restaurant feedback automation solutions designed to enhance guest satisfaction and streamline operations
Multi-Channel Feedback Collection
Capture guest feedback through multiple touchpoints including QR codes on tables, tablet stations, email surveys, and SMS follow-ups. Our flexible collection system adapts to your restaurant's workflow and guest preferences.
- QR code table cards
- Tablet kiosks
- Email surveys
- SMS feedback requests
AI-Powered Feedback Analysis
Advanced artificial intelligence algorithms analyse guest feedback to identify sentiment, categorise issues, and extract actionable insights. Understand what your guests really think and prioritise improvements effectively.
- Sentiment analysis
- Automated categorisation
- Trend identification
- Priority scoring
Real-Time Alert System
Receive instant notifications when urgent issues arise or negative feedback is submitted. Our alert system ensures you can address problems immediately, turning potential negative experiences into positive outcomes.
- Instant notifications
- Escalation protocols
- Multi-channel alerts
- Custom thresholds
Performance Analytics & Reporting
Comprehensive dashboards and detailed reports provide deep insights into guest satisfaction trends, staff performance, and operational efficiency. Make data-driven decisions to improve your restaurant's success.
- Interactive dashboards
- Custom reports
- Trend analysis
- Benchmarking tools
Complete Service Packages
Choose the perfect combination of services for your restaurant
Starter Package
Essential feedback tools for small restaurants and cafés
- Basic feedback collection
- Email notifications
- Monthly reports
- Email support
Professional Package
Complete solution for established restaurants
- Multi-channel collection
- AI-powered analysis
- Real-time alerts
- Advanced reporting
- Priority support
Enterprise Package
Advanced features for restaurant chains and hotels
- Multi-location support
- API integration
- Custom workflows
- White-label options
- Dedicated account manager
Additional Services
Enhance your package with these specialised services
Setup & Integration
Professional setup and integration with your existing systems
Staff Training
Comprehensive training for your team on using the feedback system
Custom Branding
Customise feedback forms and reports with your restaurant's branding
Premium Support
Priority support with dedicated account management
Ready to Get Started?
Contact us today to discuss which service package is right for your restaurant and schedule a personalised demonstration.